Our client:

●One of the largest telecommunication operators in the world. They are sourcing for Assistant Operations Manager to join their Data Centre team based in Singapore.

Main Responsibilities:

●Plan, Manage and Oversee the day-to-day operation (Facility Management & IDC operation) and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability

●Plan, Manage and Maintain MEP infrastructure, and coordinating with vendors

●Manage and plan for MEP preventive, corrective and predictive maintenance

●Manage and plan for annual shutdown

●Prepare monthly reports e.g. energy report, asset report

●Manage contractors and projects

●Provide effective solutions of management of annual budget projection.

●Monitor service delivery performance against targets and customer service indicators

●Develop and implement process improvement to maximize service delivery and minimize costs

●Recognize business needs and find areas for growth at the client by assisting service delivery with identifying new services to offer to the client

●Ensure documentation standards and processes are well maintained

●Build and maintain high team leader morale, and positively cascades Corporate and Departmental communications

●Ensure training is provided as required to adapt and improve skill sets for changes in work profiles

●Identify areas of risk around delivery and mitigate those in timely manner

●Support sales team in technical pre-sales solutions across sites/regions and provide assistance in deliverables as necessary through sales cycle.

●Identify customer’s business needs, challenges, and technical requirements and derive data center and related solutions

●Provides technical solution design expertise to sales representatives

●Maintain and strengthen our interdepartmental relationships with regional design and construction teams, facility management teams, customer operations teams and other internal teams

●Provides support for various ranges of customers, including global deployments solution design and deliverables
Demonstrates an understanding on data center, network, and cloud products and services

●Customer-facing skills and ability to talk with experienced users intelligently about data center or similar solutions

●Independently respond to multi-site/regional RFI/P/Q as requested by sales representative, collecting and consolidating information for the larger team to use in responding

●Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing

●Provides above technical support in sales presentations, customer meetings, and trade shows business and market expertise

Required:

●At least a Bachelor Degree in Electrical Engineering/Mechanical Engineering/Building Services or related

●At least 6 years of data center facilities and operation experience

●Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System ,CRAH and Fire System

●Operational experience with structured cabling system, cross connect etc.

●Knowledge of servers, switches, network infrastructure

●Excellent professional written and verbal communication skills
Effectively bilingual to liaise with Chinese and English speaking users and stakholders

●Excellent organizational and time-management skills
Ability to coordinate multiple, dissimilar activities simultaneously

●Ability to develop and maintain good working relationships with clients and internal work groups

●Flexibility to work extended work schedules as required

If you are a good team player who meets the requirements of the above position, please email a detailed resume in MS Word format to:

boonlai.toh@wisenetasia.com
or contact Boon Lai for a confidential discussion.

EA Registration No.: R1872845
WiseNet Asia Pte Ltd
Licence No. 11C5663
Tel: +65 9239 7509
www.wisenetasia.com

All applications will be treated in strictest confidence.
We regret that only short listed candidates will be notified

WiseNet Asia is a professional Human Resource advisory firm serving the talent needs of our clients. Established in 2011, we are headquartered in Singapore, with presence in Malaysia, Chongqing, Shanghai and Hong  Kong.  With offices situated in different parts of Asia, our team of headhunter are strategically positioned within the reach of our clients and we can offer quality assistance to international organisations looking to expand their presence in Asia.   We offer services in talent acquisition (Headhunting), talent transition, talent development and HR Outsourcing.